FRENZY has over nine years of experience in helping our customers secure their Internet service and infrastructure. Our Technical Services department is staffed by experienced employees that excel in support and configuration of Cisco Internet access equipment and security devices such as the Cisco PIX firewall. Team leaders are experts in the area of security consulting, especially regarding firewall configuration and UNIX server configuration.
We are experienced in providing many types of security and privacy services including: firewall/VPN, UNIX server configuration, redundancy and load balancing, administration training, content filtering and more. We strive to tailor our services to our customers’ needs, never over or under selling.
Through our years of supporting and consulting for our customers we have dealt with different security and privacy concerns in many operating systems both on servers and client personal computers. As an Internet Service Provider we feel we have a unique perspective on the issue of security, not only as a technical solution but as an attitude in every corporate function.
What Kind of Consulting Can FRENZY Do For Me?
Some of our most commonly needed skills include: Security and Network Abuse Vulnerability Testing, Packet Sniffing, Cable Testing and Network and Routing Design. We can also help you implement VPN, Redundant Internet Links and Load Balanced Servers.
We specialize in Cisco PIX Firewalls, the industry standard in security, performance and reliability.
We have experience with multiple types of load balancing and redundancy in server platforms and network access hardware.
We also have years of experience in network infrastructure such as dedicated cooling, power and cable plant systems.
Why Is Consulting Better Than Having My Own Staff?
By using our consulting services to design and implement projects for your network you can cut costs on personnel and equipment you may never use again. We have all the experience, staff and industry connections you need to get the best pricing on equipment and services.
We can save you money. We have purchasing power with network services and equipment vendors. Often times, we can significantly reduce your costs by integrating ordering and provisioning time and getting your equipment in place more quickly than would be possible using multiple vendors. Our industry contacts can expedite ordering of dedicated lines and uncommon or custom hardware.
When you subscribe to FRENZY's technical administration services, you receive the expertise of a team of experienced professionals, trained and knowledgeable in maximizing the reliability of your online services. Our team provides support and consultation on ensuring the reliability of your mission-critical applications.
We can fully manage your hosting environment from the network layer to the applications. Our server administration services include: performance monitoring, application response and performance, database monitoring, and hardware and operating system management.
Operating System
· Response monitoring & alert
· Performance monitoring & alert
· Patches and upgrades
· 24/7 response maintenance and support
Database
· Response monitoring & alert
· Performance monitoring, verification & alert
· Patches and upgrades
· Database Administration (MySQL)
· 24/7 response maintenance and support
Hardware
· Installation and configuration
· Performance monitoring & alert (CPU, Memory, & Drive(s))
· 24/7 response maintenance, support, and hardware replacement
Server Management Services(included with every dedicated server)
FRENZY’s server management and monitoring utilizes proprietary applications to provide an advanced level of monitoring capabilities. FRENZY is capable of monitoring virtually all resources, processes and services critical to your solution, including the following
ICMP - HTTP - FTP - SMTP - SSH
ICMP (Ping), HTTP, FTP, SMTP and SSH are a few of the protocols the FRENZY can monitor on your server.
ICMP, or Ping, is monitored by default and basically indicates that your server is available and responding on the network.
HTTP can be monitored to determine whether or not your server is responding on port 80 (the default port for the hosting of web sites). This service can be monitored for the base IP on your server or specific IP's on your server.
FTP, like HTTP, can be monitored to determine whether or not your server is responding on port 21 (the default port for hosting file transfer sites). This service, like HTTP, can be monitored on the base IP of your server or specific IP's on your server.
SMTP, like HTTP and FTP, can be monitored to determine whether or not your server is responding on port 25 (the default port for simple mail transfer services). This service, like HTTP and FTP, can be monitored on the base IP of your server or specific IP's on your server.
SSH, like HTTP, FTP and SMTP, can be monitored to determine whether or not your server is responding on port 22 (the default port for Secure Shell). This service, like HTTP, FTP and SMTP, can be monitored on the base IP of your server or specific IP's on your server.
FRENZY monitoring is able to monitor additional protocols not listed above including: TCP (any port), UDP (any port), My SQL, Oracle, MS Terminal Services.
Data Backup & Restoration
Unix, Linux and Windows Servers - Backup to Tape
FRENZY offers tape backup and offsite tape storage services based on once weekly and daily (Monday –Friday) incremental or full back as a recommended management upgrade. FRENZY is happy to recommend several removable media tape solutions to meet your needs.
Restoration services are available to all managed contract clients per their discounted technical support contract hours. Our experienced staff can quickly restore your data from tape or in some cases from major server crashes.
Patch Management Services
Our highly trained staff continuously monitors and responds to security issues as they arise for currently supported operating systems and applications.
When the next security vulnerability is discovered, and a patch becomes available, FRENZY will take action in accordance with pre-defined contract criteria including: scheduling, configuration changes, and rebooting if necessary.
FRENZY Guarantee
FRENZY guarantees its services to a high industry standard SLA. Our areas of commitment include, but are not limited to, network uptime, technical support response, and escalation procedures.
Keeping your site fresh and its content up to date is a proven way to improve the conversion of browsers into buyers. Many small companies lack the time and expertise to do this and fear that hiring a web designer will be too expensive. Our Managed Website services give you complete access to the services of a professional web designer to fix broken links, change content, add graphics, delete outdated content and much more. Managed website customers are also entitled to discounts on other web development services such as custom programming and eCommerce setup.
Every day, web users initiate more than 625 million search engine searches. This figure is mind boggling, considering many small and medium business’s websites receive fewer than a dozen visitors per month. If you had high hopes for doing business on the web, this reality can be frustrating.
Let us help you develop and execute a strategy to get real leads to your site affordably and easily. Working with you to understand your industry and competitors, we can create a plan for your budget that puts your site in front of potential customers today and long-term.
Get started today with a free website analysis report and tips on improving your site’s search engine performance.
Contact us today to discuss how we can help your business requirements
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